Data protection

PRIVACY POLICY

1) Information about the collection of personal data and contact details of the person responsible

1. 1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1. 2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Lucid Club GbR, Diedrich-Dannemann-Straße 39, 26203 Wardenburg, Germany, Tel. : 017624960162, email: support@lucid-club. com. The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

1. 3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. B. Orders or inquiries to the person responsible) an SSL or. TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2) Data collection when visiting our website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called. "Server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Used browser
  • Operating system used
  • IP address used (possibly : in anonymous form)

The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) hosting

Hosting by Shopify
We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2. Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify") for the purpose of hosting and displaying the online shop on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of the aforementioned Shopify services, data can also be processed as part of further processing on behalf of Shopify Inc. , 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc. , Shopify Payments (USA) Inc. or Shopify (USA) Inc. be transmitted. In the event that data is transmitted to Shopify Inc. in Canada, the appropriate level of data protection is guaranteed by the adequacy decision of the European Commission. For more information about Shopify's privacy policy, visit the following website: https://www. shopify. de/legal/datenschutz
Further processing on servers other than those of Shopify mentioned above will only take place within the framework communicated below.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called. session cookies). Other cookies remain on your end device and enable your browser to be recognized on your next visit (so-called cookies). persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​to an individual extent. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings in your web browser.

The cookies are sometimes used to simplify the ordering process by saving settings (e.g. B. Remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies used by us also process personal data, the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a DSGVO in the case of a given consent or according to Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: https://support. Microsoft. com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support. mozilla. org/de/kb/cookies-allow-and-reject
Chrome: https://support. google. com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support. apple. com/de-de/guide/safari/sfri11471/mac
Opera: https://help. opera. com/de/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contact

When contacting us (e.g. B. via contact form or e-mail) personal data is collected. Which data is collected when using a contact form can be seen from the respective contact form. These data are used exclusively for the purpose of answering your request. stored and used for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the facts in question have been finally clarified and provided that there are no legal storage obligations to the contrary.

6) Data processing when opening a customer account and for contract processing

According to art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us to execute a contract or open a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above. G address of the person responsible. We store and use the data you provide to process the contract. After the contract has been completed or your customer account has been deleted, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or have reserved the right to further data use permitted by law on our part became.

7) Use of customer data for direct advertising

7. 1 Subscription to our email newsletter

If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to be able to address you personally. To send the newsletter, we use what is known as Double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to receiving newsletters. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising by way of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

7. 2 Sending the email newsletter to existing customers

If you give us your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services. services, such as those already purchased, from our range by e-mail. For this we have to according to § 7 para. 3 UWG do not obtain separate consent from you. The data processing takes place solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR If you initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning. You only incur transmission costs for this according to the basic tariffs. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.

7. 3 Newsletter dispatch via MailChimp
Our e-mail newsletters are dispatched via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www. mailchimp. com/), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.
MailChimp uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent contain so-called web beacons or Tracking pixels, which represent one-pixel image files stored on our website. In this way it can be determined whether a newsletter message has been opened and which links, if any, were clicked. With the help of the web beacons, Mailchimp automatically creates general, non-personal statistics about the reaction behavior to newsletter campaigns. On the basis of our legitimate interest in the statistical evaluation of the newsletter campaigns to optimize advertising communication and better alignment with recipient interests, the web beacons in accordance with Art. 6 para. 1 lit f GDPR but also data of the respective newsletter recipient (mail address, time of retrieval, IP address, browser type and operating system) and used. This data allows an individual conclusion to be drawn about the newsletter recipient and is processed by Mailchimp to automatically generate statistics that show whether a specific recipient has opened a newsletter message.
If you want to deactivate the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp can also use this data in accordance with Art. 6 para. 1 lit. f DSGVO itself due to its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, for example to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them ourselves or to pass them on to third parties.
To protect your data in the USA, we have concluded a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission in order to enable the transmission of your personal data to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: https://mailchimp. com/legal/data-processing-addendum/
You can view MailChimp's privacy policy here:
https://mailchimp. com/legal/privacy/

7. 4 Newsletter dispatch via Omnisend

Our email newsletters are sent via the technical service provider Omnisend (Soundest Ltd. , Unit a3, Gateway Tower, 32 Western Gateway, London E16 1YL, United Kingdom), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you have entered for the purpose of subscribing to the newsletter (e.g. B. e-mail address) are stored on Omnisend's servers in the EU.

Omnisend uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent contain so-called web beacons or Tracking pixels, which represent one-pixel image files stored on our website. In this way it can be determined whether a newsletter message has been opened and which links, if any, were clicked. Technical information is also recorded (e.g. B. time of retrieval, IP address, browser type and operating system) The data is only collected in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Moreover, Omnisend can use this data in accordance with Art. 6 para. 1 lit. f DSGVO itself due to its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, for example to determine from which countries the recipients come. However, Omnisend does not use the data of our newsletter recipients to write to them themselves or to pass them on to third parties.

We have concluded an order processing contract with Omnisend, with which we oblige Omnisend to protect the data of our customers and not to pass it on to third parties.

You can view Omnisend's privacy policy here: https://www. omnisending. com/privacy

7. 5 Newsletter dispatch via Shopify Email

Our email newsletters are sent via Shopify Email, a service provided by Shopify International Limited, Victoria Buildings, 2. Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you have entered for the purpose of subscribing to the newsletter (e.g. B. e-mail address) are always stored on Shopify's servers in the EU.
As part of the aforementioned Shopify services, data can also be processed as part of further processing on behalf of Shopify Inc. , 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc. , Shopify Payments (USA) Inc. or Shopify (USA) Inc. be transmitted. In the event that data is transmitted to Shopify Inc. in Canada, the appropriate level of data protection is guaranteed by the adequacy decision of the European Commission.

Shopify uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent can be web beacons or Contain tracking pixels, which are single-pixel image files stored on our website. In this way it can be determined whether a newsletter message has been opened and which links, if any, were clicked. Technical information is also recorded (e.g. B. time of retrieval, IP address, browser type and operating system) The data is only collected in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Shopify can also use this data in accordance with Art. 6 para. 1 lit. f DSGVO itself due to its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, for example to determine from which countries the recipients come. However, Shopify does not use the data of our newsletter recipients to write to them themselves or to pass the data on to third parties.

We have entered into an order processing agreement with Shopify, with which we oblige Shopify to protect our customers' data and not to pass it on to third parties.

You can view Shopify's privacy policy here: https://www. shopify. de/legal/datenschutz

7. 6 Goods availability notification by email

If we offer the option of informing you by e-mail about the time of availability for selected items that are temporarily unavailable in our online shop, you can register for our e-mail notification service for product availability. If you register for our email notification service for product availability, we will send you a one-time email message about the availability of the item you have selected. The only mandatory information for sending this notification is your e-mail address. The provision of further data is voluntary and will be used to address you personally. To send this notification, we use the so-called Double opt-in procedure. This means that we will only send you a corresponding notification if you have expressly confirmed to us that you consent to receive such a message. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive such notification.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR When you register for our e-mail notification service for the availability of goods, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration to prevent possible misuse of your e-mail address at a later date to be able to understand. The data collected by us when you register for our e-mail notification service for the availability of goods is used exclusively for the purpose of informing you about the availability of a specific article in our online shop. You can unsubscribe from the e-mail notification service for the availability of goods at any time by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted immediately from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration .

8) Data processing for order processing

8. 1 Insofar as it is necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us in accordance with Art. 6 para. 1 lit. b GDPR passed on to the commissioned transport company and the commissioned credit institution.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provide when ordering (name, address, e-mail address) in order to inform you within the framework of our legal information obligations in accordance with Art . 6 para. 1 lit. c GDPR via a suitable communication channel (e.g. by post or e-mail) about upcoming updates in the legally stipulated period. Your contact details will be used strictly earmarked for notifications about updates owed by us and will only be processed by us for this purpose to the extent that this is necessary for the information in question.

To process your order, we also work together with the following service provider(s), who support us in whole or in part in the implementation of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8. 2 Use of special service providers for order processing and processing

- SendCloud
The dispatch takes place via the dispatch portal "SendCloud" (SendCloud GmbH, Kanalstr. 10, 80538 Munich). According to Art. 6 para. 1 lit. b GDPR, we only pass on your data to SendCloud for the purpose of processing your online order. Data will only be passed on if this is actually necessary for processing. Details of SendCloud's data protection are available on SendCloud's website at www. sendcloud. de/datenschutz/ visible.
- Shopify Digital Download
Order processing takes place via the "Digital Downloads" service of Shopify International Limited, Victoria Buildings, 2. Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify") The e-mail address and, if applicable, the first and last name of the customer are stored in accordance with Art. 6 para. 1 lit. b DSGVO passed on to Shopify exclusively for the processing of online orders. Your data will only be passed on to the extent that this is actually necessary to process the order. Details of privacy and Shopify's privacy policy are available on the website at https://www. shopify. de/legal/datenschutz .
- Shopify Order Printer
For the accounting and logistical organization of orders, we use the "Order Printer" service from Shopify International Limited, Victoria Buildings, 2. Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the automated creation of invoices, receipts, shipping labels and other business documents. If personal order data is processed via the service to prepare these documents, the processing takes place in accordance with Art. 6 para. 1 lit. b GDPR exclusively for the proper processing of online orders.

8. 3 Passing on of personal data to shipping service providers

- DHL
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will provide your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or to DHL for the delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notice is not possible.
The consent can be revoked at any time with effect for the future from the above-mentioned person responsible or from the transport service provider DHL.

8. 4 Use of payment service providers (payment services)

- Amazon Pay
If you select the "Amazon Pay" payment method, the payment will be processed via the payment service provider Amazon Payments Europe s. c a , 38 avenue J f Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to whom we forward the information you provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Amazon Payments and only to the extent that it is necessary for this. If cookies, i.e. small text files that are stored on the end device, are set when using Amazon Pay, this is done exclusively on the basis of your express consent in accordance with Art. 6 para. 1 lit. a GDPR This consent can be revoked at any time via the "Cookie Consent Tool" implemented on the website. For more information about Amazon Payments' privacy policy, visit the following web address: https://pay. amazon. en/help/82974
- Apple Pay
If you choose the "Apple Pay" payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment will be processed via the "Apple Pay" function of your terminal device operated with iOS, watchOS or macOS by debiting a payment card stored with "Apple Pay". Apple Pay uses security features built into your device's hardware and software to protect your transactions. In order to release a payment, it is therefore necessary to enter a code previously defined by you and to verify it using the "Face ID" or "Touch ID" function of your device.
For the purpose of payment processing, the information you provide during the ordering process and the information about your order will be sent to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is sent to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment details. After payment is made, Apple will send your device account number and a transaction-specific dynamic security code to the originating website to confirm payment success.
If personal data is processed in the transmissions described, the processing takes place exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR
Apple retains anonymized transaction information, including approximate purchase amount, date and time, and whether the transaction was successfully completed. The anonymization completely excludes any personal reference. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.
When you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that personally identifies you. You can disable the ability to use Apple Pay on your Mac in your iPhone's settings. Go to Wallet & Apple Pay and turn off Allow Payments on Mac.
You can find further information on data protection with Apple Pay at the following Internet address: https://support. apple. com/de-de/HT203027
- Klarna
If you select a Klarna payment service, the payment will be processed by Klarna Bank AB (publ), https://klarna . com/de/, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable the payment to be processed, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, telephone number and IP address) as well as data relating to the order will be processed (e.g. B Invoice amount, item, delivery method) to Klarna for the purpose of identity and creditworthiness checks, provided that you are hereby in accordance with Art. 6 para. 1 lit. a DSGVO have expressly consented to this during the ordering process. You can see here which credit agencies your data can be forwarded to:
https://cdn. of course. com/1. 0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Klarna uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may remain continues to be entitled to process your personal data if this is necessary for contractual payment processing.
Your personal information will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for data subjects based in Germany https://cdn. of course. com/1. 0/shared/content/legal/terms/0/de_de/privacy
or for data subjects based in Austria https://cdn. of course. com/1. 0/shared/content/legal/terms/0/de_at/privacy
.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal, we pass on your payment data to PayPal (Europe) as part of the payment process. S a right l et Cie, p. C A , 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent that this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency to credit agencies. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Further data protection information, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www. PayPal. com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain continues to be entitled to process your personal data if this is necessary for contractual payment processing.
- Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment will be processed by the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information about Shopify Payments' privacy policy, visit the following web address: https://www. shopify. com/legal/privacy.
Privacy information on Stripe Payments Europe Ltd. can be found here: https://stripe. com/de/privacy
- SOFORT
If you select the "SOFORT" payment method, the payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to which we Your information provided during the ordering process together with the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and only to the extent that it is necessary for this. You can find more information about SOFORT's data protection regulations at the following Internet address: https://www. of course. com/sofort/datenschutz
- Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. For more information about Stripe's privacy policy, visit the URL https://stripe. com/de/privacy#translation.
Stripe reserves the right to carry out a credit check based on mathematical-statistical procedures in order to protect the legitimate interest in determining the user's solvency. Stripe may transmit the personal data required for a credit check and received as part of payment processing to selected credit agencies, which Stripe discloses to users upon request. The credit report may contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Among other things, but not exclusively, address data is included in the calculation of the score values. Stripe uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to use the selected payment method.
You can object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies.
However, Stripe may remain continues to be entitled to process your personal data if this is necessary for contractual payment processing.

9) Use of social media: social plugins

Instagram plugin as Shariff solution

Our website uses so-called social plugins ("plugins") from the online service Instagram, which is operated by Meta Platforms Ireland Ltd. , 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Facebook").

In order to increase the protection of your data when you visit our website, these buttons are not unrestrictedly plug-ins, but only integrated into the page using an HTML link. This type of integration ensures that when you visit a page on our website that contains such buttons, no connection to the Instagram servers is established. If you click on the button, a new browser window will open and call up the Instagram page where you (if applicable) after entering your login data) can interact with the plugins there.

The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this regard and setting options for protecting your privacy can be found in Instagram's data protection information: https://help . instagram. com/155833707900388/

10) Online Marketing

Facebook Pixel for the creation of Custom Audiences (without Cookie Consent Tool)
Within our online offer, the so-called. "Facebook Pixel" of the social network Facebook is used, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook").
If a user clicks on an advertisement placed by us that is played on Facebook, the URL of our linked page is added by Facebook pixels. If our site allows data to be shared with Facebook via pixels, this URL parameter is written to the user's browser via a cookie, which our linked site sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.
With the help of the Facebook pixel, Facebook is on the one hand able to use the visitors of our online offer as a target group for the display of advertisements (so-called. "Facebook Ads"). Accordingly, we use the Facebook pixel to only display the Facebook ads we have placed to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. B. interests in certain topics or products, which are determined based on the websites visited), which we transmit to Facebook (so-called. "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interests of users and are not annoying. In this way, we can further evaluate the effectiveness of the Facebook ads for statistical and market research purposes by understanding whether users were redirected to our website after clicking on a Facebook ad (so-called. "Conversion").
The data collected is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook uses the data for its own advertising purposes, in accordance with the Facebook data usage guidelines (https://www. Facebook. com/about/privacy/). The data can enable Facebook and its partners to place advertisements on and outside of Facebook.
The data processing associated with the use of the Facebook pixel is based on our overriding legitimate interest in the evaluation, optimization and economic operation of our online offer and our advertising measures in accordance with Art. 6 para. 1 lit. f GDPR
The information generated by Facebook is usually transmitted to a Facebook server and stored there; it may also be transmitted to the servers of Meta Platforms Inc. come in the US. In order to object to the collection by the Facebook pixel and the use of your data to display Facebook ads as a whole, you can set an opt-out cookie by clicking on the link below, which deactivates Facebook pixel tracking:
Deactivate Facebook pixel
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click the link above again.
Insofar as this is legally required, we have your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO obtained. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the above-described option to make an objection.

11) Tools and Miscellaneous

11. 1 Borlabs
This website uses the cookie content tool Borlabs from the provider Mr. Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg ("Borlabs"), which sets two technically necessary cookies ("borlabsCookie" and "borlabsCookieUnblockContent") to save your cookie preference. The aforementioned processing takes place in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in providing cookie preference management for website visitors.
The "Borlabs Cookie" does not process any personal data. The "borlabsCookie" cookie stores your chosen preference, which you selected when you entered the website. The "borlabs Cookie Unblock Content" cookie stores which (external) media/content you would like to have automatically unblocked. If you want to revoke these settings, simply delete the cookies in your browser. If you re-enter/reload the website, you will be asked again for your cookie preference.

11. 2 Google Customer Reviews (formerly Google Certified Dealer Program)

We work with Google through the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to take part in a Google email survey. If you have given your consent in accordance with Art. 6 para. 1 lit. a GDPR, we will transmit your e-mail address to Google. You will receive an email from Google Customer Reviews asking you to rate the shopping experience on our website. The review you submit will then be aggregated with our other reviews and displayed on our Google Customer Reviews logo and on our Merchant Center dashboard. Your rating will also be used for Google seller ratings. As part of the use of Google customer reviews, personal data may also be transmitted to the servers of Google LLC. come in the US.

You can revoke your consent at any time by sending a message to the person responsible for data processing or to Google.

Further information on Google's data protection in connection with the Google Customer Reviews program can be found under the following link: https://support. google. com/merchants/answer/7188525?hl=de

You can find more information about data protection for Google seller ratings under this link: https://support. google. com/google-ads/answer/2375474

12) Rights of the data subject

12. 1 The applicable data protection law grants you the following data subject rights (rights to information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, whereby reference is made to the legal basis given for the respective exercise requirements:

  • Right to information according to Art. 15 GDPR;
  • Right to rectification according to Art. 16 GDPR;
  • Right to erasure according to Art. 17 GDPR;
  • Right to restriction of processing in accordance with Art. 18 GDPR;
  • Right to information according to Art. 19 GDPR;
  • Right to data portability in accordance with Art. 20 GDPR;
  • Right to revoke granted consent in accordance with Art. 7 para. 3 GDPR;
  • Right to complain according to Art. 77 GDPR.

12. 2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR PREVIOUS LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA INVOLVED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING IS FOR THE CERTIFICATION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. YOU MAY OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

13) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the purpose of the processing and - if relevant - also based on the respective statutory retention period (e.g. B. commercial and tax retention periods).

When processing personal data on the basis of an express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the person concerned revokes their consent.

Are there any statutory retention periods for data that are collected within the framework of legal transactions or obligations similar to legal transactions on the basis of Art. 6 para. 1 lit. b GDPR are processed, these data are routinely deleted after the retention periods have expired, provided they are no longer required to fulfill or initiate a contract and/or we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his right of objection in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises his right of objection in accordance with Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

Frequently asked questions

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Support

You can reach our support team at any time by e-mail at support@lucid-club.com.