Shipping policy
Shipping
We ship insured with DHL.
All orders are usually shipped within 4 working days (unless otherwise stated on the product page of the item you ordered).
Delivery times
- Germany: usually 2-4 working days after receipt of the order
- Austria: usually 3-6 working days after receipt of the order
- Other EU countries: usually 4-7 working days after receipt of the order
- Non-EU countries: usually 4-9 working days after receipt of the order
- All other countries: usually 10-14 working days after receipt of the order
Shipping costs
| Country | Shipping costs | Free shipping |
|---|---|---|
| Germany | €4.99 | from €100 order value |
| Austria | €4.99 | from €100 order value |
| Belgium, Spain, France, Italy, Netherlands, Poland | €4.99 | from €110 order value |
| Czechia, Denmark, Estonia, Finland, Croatia, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Portugal, Sweden, Slovenia, Slovakia | €6.99 | from €200 order value |
| Norway | €14.99 | from €200 order value |
| Romania | €17.99 | from €200 order value |
| Bosnia & Herzegovina, Bulgaria, Greece, Iceland, Serbia | €29.99 | not available |
| United Kingdom | £19.99 | not available |
| Switzerland, Liechtenstein | CHF 20.00 | not available |
| All other countries | €29.99 | not available |
We reserve the right not to deliver to individual countries and regions. More detailed information on delivery countries as well as payment and shipping methods is available at checkout.
Customs and import duties
For shipments to the United Kingdom, Switzerland and other non-EU countries, additional taxes and customs fees may apply above a certain amount. Our product prices and order totals do not include local taxes or customs duties of non-EU countries. Please inform yourself about the import regulations applicable in your country and any duties that may apply.
If you have any further questions about shipping, please contact our customer support: support@lucid-club.com.